Appointments
Appointments System
This practice operates an "on the day" appointment system. We have a mixture of telephone and face to face appointments with our clinicial team. If you wish to speak to a specific GP, you may have to wait longer for your appointment. We do have a limited number of pre-bookable telephone calls for each GP
To request an appointment
- use our appointment request form, Monday to Friday from 8am to 6pm.
- phone us on 01733 572584, Monday to Friday from 8am to 6pm
- use your NHS account
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
To cancel your appointment:
- use your NHS Account (through the NHS website or NHS App)
- using the GP online system
- phone us on 01733 572584, Monday to Friday from 8am to 6pm
- reply CANCEL to your appointment reminder text message
Home Visits
If you need to see a doctor and are unable to come to the surgery, please call your surgery before 11.00am. This allows the doctor to plan their day accordingly.
Whenever possible, however, please come to the surgery as better facilities are available for treatment. Requests for home visits after 11.00am will be dealt with by the duty doctor.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.